GoFibre is a Scottish independent broadband builder and provider, bringing lightning-fast, reliable broadband to homes and businesses across Scotland and the north of England.
GoFibre was founded in 2017 in the Scottish Borders town of Duns, to address the need for faster broadband in rural areas.
Full fibre, also known as FTTP (Fibre to the Premise), involves fibre optic cables running directly to your property; meaning you get an ultra-stable, uninterrupted connection which allows you to connect up to 100 devices, without a single glitch.
Many people still rely upon a FTTC (Fibre to the Cabinet) connection which is when full fibre cable reaches a green cabinet on your street, but then a copper wire carries the signal the rest of the way. This setup slows down speeds and leads to signal dropouts as it was never designed to carry the amount of data we work with today.
Full fibre offers a stable, faster and more reliable connection. Considered the best type of digital connection available, it allows you to access, stream, download and upload content at a far superior rate than you could with a copper connection.
Project Gigabit is the UK Government's £5 billion mission to deliver lightning-fast, reliable broadband to hard-to-reach homes and businesses across the UK. It specifically targets these that are not included in broadband suppliers plans. GoFibre was awarded the Project Gigabit contracts for both Teesdale and North Northumberland. You can read more about it here - Project Gigabit - GOV.UK (www.gov.uk) / https://www.gofibrenetworks.co.uk.
As soon as our full fibre connection is available for your property, one of our friendly customer service team will be in touch to schedule your installation. We will complete our Teesdale rollout by the end of 2025.
We were recently awarded the Project Gigabit contract to provide full fibre access to premises that are currently not able to receive ultrafast speeds. With our full fibre connection, you aren't restricted to just one provider. GoFibre provides an open line so many providers, in addition to GoFibre, will be able to offer you a service through our connection if they chose to.
No, you have complete control over which provider you choose who chooses to supply over our network.
GoFibre will not remove your existing copper line. Openreach plans to slowly retire the copper network over the coming years. Having full fibre ensures you are prepared for the forthcoming copper switch off. Retiring the copper network will also help the UK become more energy efficient.
Yes, we will send out material notifying you of any work that will be taking place as well as the timeframes for this. GoFibre also follows all guidelines and regulations provided by local authorities as a standard part of our building and planning process.
This typically varies depending on the level of work required. However, you will be notified when this work is taking place and an estimated timeframe for completion. We aim to cause as little disruption as possible.
Installation is mostly free of charge when you sign up to GoFibre’s full fibre packages. However, this relies on us being able to connect you via an approved method, such as an overhead pole or existing duct, within reasonable distance of your home. If we need to do extra work because of exceptional reasons there may be a charge. For example if you have an extra long driveway, or you would prefer an underground connection instead of a pole. In this case we’d discuss what we call “exceptional engineering charges” with you before we go ahead.
Yes, you can retain your landline number. Your number can be easily ported from one provider to another. Please note that there may be a transfer fee depending on which provider you choose. With GoFibre, it’s a one-off fee of £30, which we pay to BT.
The UK Government’s voucher scheme is set up to help broadband suppliers connect premises in rural and harder-to-reach locations. Each property can claim a voucher at a set value to contribute towards building a stable fibre network.